On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
If you are aware of graffiti that appears in a public space, you can report it to us and we'll arrange for it to be cleaned.
We are able to investigate graffiti that appears on Council buildings, public toilets, parks and reserves, water tanks, street furniture, playground equipment and fences adjoining Council land.
Council can not clean up graffiti on private property.
The Snap Send Solve app is the easiest and quickest way to report local issues to Council.
Search for 'Snap Send Solve' on the App Store or Google Play and download for free.
Use your existing Apple or Google details, or sign up using your email.
The app will detect your location so there's no need for you to provide an address.
Make sure you are in a safe spot, and don't snap if doing so may put you in harm's way.
Your report will be sent to Council by the Snap Send Solve app.
Please note that Snap Send Solve is the easiest and quickest way of letting us know about local issues such as graffiti. However, if you are unable to download the app, you can also let us know via our online form.
To submit the online report, you will need to provide the address (street number, street name and suburb) where the graffiti is located. You also have the option of uploading a photo of the graffiti.
Report graffiti
You will need to provide the address (street number, street name and suburb) where the graffiti is located.
Call 03 9433 3111 during business hours
Monday to Friday 8.30am to 5.00pm
Closed public holidays