On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
If you have noticed damage to a bus shelter in Nillumbik, you can report it to us online.
If you need to report a matter that requires an immediate response (eg bus shelter at risk of collapse or immediate danger to life and safety), please call us:
Follow the process below to report non-urgent requests such as:
To complete the online form, you will need to provide:
Report damage to a bus shelter
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Our Maintenance Team will assess the risk and safety of the bus shelter. Once the assessment has been completed, the team will rectify the issue and monitor for further issues.