The Recycling Centre will be closed on Sunday 26 and Monday 27 January. There will be no impact to bin collections. Our customer service desk and call centre will be closed on Monday 27 January.
From 6 January to 24 January, our customer service desk will be open 9am to 1pm Monday to Friday. Our call centre remains open 8.30am to 5pm Monday to Friday.
If you have noticed damage to a bus shelter in Nillumbik, you can report it to us online.
If you need to report a matter that requires an immediate response (eg bus shelter at risk of collapse or immediate danger to life and safety), please call us:
Follow the process below to report non-urgent requests such as:
To complete the online form, you will need to provide:
Report damage to a bus shelter
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Our Maintenance Team will assess the risk and safety of the bus shelter. Once the assessment has been completed, the team will rectify the issue and monitor for further issues.