On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
If you have received an animal infringement notice, you can pay your fine online.
Please note that an animal infringement notice fine is different to an animal impoundment fee.
Find out more about lost and found (impounded) animals.
You must pay your fine by the due date or the matter will be forwarded to Fines Victoria.
Locate the infringement number
Please note we are unable to accept Diners Club or American Express.
Pay an animal infringement notice fine >
To customer service at
The Civic Centre 34 Civic Drive Greensborough
Monday - Friday 9.00am - 5.00pm Closed public holidays.
Pay with cash, cheque, money order, EFTPOS, Mastercard or Visa. We do not accept Diners Club and American Express.
Payable to Nillumbik Shire Council and crossed 'Not Negotiable'
Nillumbik Shire Council PO Box 476 Greensborough VIC 3088
Write your name and address on the infringement notice and mail it to us
You may be eligible to have the due date of your fine extended.
Find out more at Infringements - Payment plans.
If you've received a notice to comply or an infringement notice and don't believe you should have to pay, you need to notify us in writing and provide evidence.
Request an internal review