Make a planning application payment

You may receive an invoice via email from us to pay a fee for a planning application, advertising, changes to your application and to submit revised plans.

If you have not received an expected email, contact Planning Services on 03 9433 3343. Quote your application number if you know it.

How to pay

Have the reference number ready

You will need the payment reference number from the letter or email you received. If you can’t find it, contact us.

Pay online 

Use our secure online payment gateway to pay our invoice. Note we don’t accept Diners Club, American Express or Westpac Corporate cards.

Make a planning application payment

Pay in person

Come to our offices at the Civic Centre, 32 Civic Drive Greensborough. Customer service is open Monday to Friday 9am to 5pm (closed public holidays).