On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
If you have submitted a building or infrastructure permit application, you may need to pay fees - for example:
If payment is required, we will notify you by emailing the address you listed on the application. Please check your junk mail if the email is not in your inbox.
If you have not received an expected email, please contact us at nillumbik@nillumbik.vic.gov.au or 03 9433 3111. Please quote your application reference number if you know it.
You will need the payment reference number from the letter or email you received. If you have misplaced the letter, please contact us.
Please note we are unable to accept Diners Club, American Express or Westpac Corporate cards.
Make a building or infrastructure payment >
To customer service at
The Civic Centre 14 Civic Drive Greensborough
Monday - Friday 9.00am - 5.00pm
Closed public holidays
Pay with cash, cheque, money order, EFTPOS, Mastercard or Visa. We are unable to accept Diners Club, American Express or Westpac Corporate cards.
Payable to Nillumbik Shire Council and crossed 'Not Negotiable'.
Please include the Application number and the Payment Reference number from the letter/email. If you'd like a receipt, please mention that also.
Nillumbik Shire Council PO Box 476 Greensborough VIC 3088