On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
If you are doing any work that requires a building permit, including demolition, you must obtain an asset protection permit before you start work.
Asset protection permits helps us to maintain public safety by monitoring potential damage to Council-owned property and community infrastructure.
Council assets include things like:
Assessing an application for an asset protection permit can take up to ten business days. Ensure you apply with enough time before works are due to commence.
Before you lodge a planning permit application, you will need to register for access to Council's online portal.
Please note:
Register for Council's online services
As part of the application, you will need to:
Apply for an asset protection permit
A non-refundable administration fee of $480 applies. There is no bond required.
This fee amount is correct as of 1 July 2024.
If your permit is approved, we will send you an invoice for the permit fee. The invoice must be paid within 28 days of the issue date.
Pay for your asset protection permit.
After you submit the application and pay the permit fee, we will process your permit within 10 business days and notify you via email. Once you receive your permit, you can start your building works.
Learn more about when and why asset protection is required
Find out more
If you've already applied for your permit, you can pay online
Let us know once your building work is complete