Report an abandoned trolley

Shopping trolleys should not be left in public areas such as parks, garden beds, creeks, footpaths or on nature strips or roads. They must be returned to the shopping centre where they came from.

Shopping trolleys that are not returned to their owner are considered litter. They can pose a hazard to pedestrians and road users and are unsightly in our parks and reserves. They can also have an environmental impact if they enter drains and waterways.

Residents and businesses are encouraged to report abandoned trolleys using one of the methods listed below.

How to report

Online or phone

Step 1.Determine which retailer owns the trolley

The method of reporting the trolley will depend on which business the trolley belongs to.

Step 2.Report the trolley

Store  Website Smart phone app Phone
Big W TrolleyTracker TrolleyTracker app 1800 641 497
Dan Murphy's TrolleyTracker TrolleyTracker app 1800 641 497
Woolworths  TrolleyTracker TrolleyTracker app 1800 641 497 
Coles Coles Trolley Coles app 1800 876 553
First Choice Coles Trolley Coles app 1800 876 553
Kmart Kmart Trolley   1800 876 553
Target     1800 876 553
Bunnings     1800 876 553

Step 3.If you can not determine the owner of the trolley

You can let Council know by submitting a general enquiry and we will investigate

Submit a general enquiry >