On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
Participants requesting to attend the Planning and Consultation Committee meetings via Zoom are encouraged to test their device and network access before the meeting.
Zoom support for users can be accessed on the Zoom support page.
Participants are asked to use their full name as their user name so that they can be identified and given access to the meeting. Access will not be given unless you are identified as the person registered or speaking on behalf of another person.
To facilitate the smooth running of the meeting:
As the livestream of the Council meeting is slightly delayed we recommend you don't watch the livestream on a second device or screen while in the Zoom waiting room. If you choose to watch the livestream on a second device or screen, to avoid it affecting your participation in the meeting we ask that you close or mute the livestream prior to the commencement of your item.
Council is unable to provide technical assistance for participants.
The meeting cannot be delayed to accommodate for a virtual participant’s technical difficulties or late attendance.