On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
If you have had an exceptional customer service experience with a Council staff member, please let us know using the form below.
Recognising outstanding behaviour helps us to further encourage and promote excellence across our organisation.
Our staff work hard looking after Nillumbik's people and places. We love nothing more than passing on compliments from our community - it's always nice to be recognised for a job well done!
Provide your feedback by filling in our online compliments and feedback form.
Give compliments or feedback
We will ensure that your message is passed along to any relevant staff members for recognition and appreciation.