Holiday hours and bin collections

On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week.
Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.

View all holiday opening hours

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Complaints and compliments

Making a complaint

We are committed to delivering an excellent customer experience, and we appreciate your feedback about Council’s services and your experiences.

Giving compliments or feedback

If you have received exceptional service from a Council team member, we would love to hear about it.