On Wednesday 25 December and Wednesday 1 January, bins will not be collected. Instead, bins will be collected the following day and one day later for the rest of the week. Our customer service desk will be closed from 25 December to 5 January, however our call centre will only be closed on public holidays.
View all holiday opening hours
Making the switch to sustainable products
The following single-use plastics were banned from sale or supply in Victoria in February 2023:
All forms of plastic can be bad for the environment when littered.
Single-use plastic drinking straws, cutlery, plates, drink stirrers and cotton bud sticks made from conventional, degradable and compostable materials, including bioplastic and oxo-degradable materials were banned. The ban also applies to food and drink containers made from expanded polystyrene.
The single-use plastics ban includes compostable plastic items because these items can still harm wildlife the same way conventional plastic items do, if they are littered. Many compostable plastics require processing at a specialised compost facility in order to break down.
Avoid single-use plastics where possible and choose reusable alternatives instead. If you cannot avoid or use reusable items, then choose single-use items made from alternative materials such as Forest Stewardship Council (FSC) certified paper, wood or bamboo.
Single use plastics - Sustainability Victoria
Vic Bag Ban
Boomerang Bags